Seven Tips to Keep Employees Happy and Drive Guest Satisfaction

Industry Insights
Culture impacts nearly everything in business. This is especially true in the hospitality industry, where each employee interaction with a guest is a moment of truth. Will the employee deliver the expected experience, or leave the guest disappointed? The recipe for creating outstanding guest experiences is simple: happy employees.

Upping the Ante in the Hospitality Industry; How Hotels Can Strive for Higher Ratings

Industry Insights
Hotel ratings are something that most travelers research prior to planning a trip. When on vacation, many are looking for a comfortable stay, ranging from the basic amenities to a luxurious getaway. So, what exactly constitutes a hotel's rating? Look no further than AAA's Diamond Rated properties for the criteria to fit the bill.

Companies Updating Their Sexual Harassment Policies

Industry Insights
Workplace sexual harassment has been making headlines nationwide, with high-profile individuals in entertainment, media and other industries losing their jobs over accusations of misconduct. In recent months, companies have been taking a closer look at their harassment policies and updating them where necessary.

It Starts With HR: How to Create a Diversity Initiative

Industry Insights
Diversity and inclusion programs used to be considered hallmarks of a progressive workplace—an added benefit to a new age office. But now, with sexual harassment and equal representation claims coming to light well into the new year, HR departments are placing a heavier emphasis on the value assigned to demographics.

Artificial intelligence can never replace recruiters

Industry Insights
Recently, we have seen articles with so-called “experts” claiming that recruiters are in danger of being replaced by artificial intelligence (AI).

End of Year Compliance Check-up

Industry Insights
We’ve assembled the following list to provide an overview of all the updates and changes that will go into effect next year.

How Does Compliance Benefit You?

Industry Insights
Although compliance with HR and administrative guidelines is crucial, there are two important benefits you shouldn’t overlook—and one that might surprise you.

The Roles Culture and Benefits Play in Workplace Engagement

Industry Insights
It's important for restaurants to establish a culture and offer benefits packages that resonate well with employees, better enabling them to look at their jobs as a long-term career.

Benefits of a configured approach when it comes to HR software solutions

Industry Insights
Our services remove administrative burdens that create operational inefficiencies for many employers, so we can customize solutions based on each organization’s particular need.

The Roles Culture and Benefits Play in Workplace Engagement

Industry Insights
It’s no secret that an organization’s culture and the benefits it offers influence the engagement of its team members. In today’s economy, it’s especially important for restaurants to establish a culture and offer benefits packages that resonate well with employees, better enabling them to look at their jobs as a long-term career.