Seven Tips to Keep Employees Happy and Drive Guest Satisfaction

Industry Insights
Culture impacts nearly everything in business. This is especially true in the hospitality industry, where each employee interaction with a guest is a moment of truth. Will the employee deliver the expected experience, or leave the guest disappointed? The recipe for creating outstanding guest experiences is simple: happy employees.

Adams Keegan Expands into Northeast, Hires LaFeve as Business Development Director

Company News
Adams Keegan, announced its expansion into the Northeast United States, extending its footprint throughout New York, New Jersey, Connecticut, Pennsylvania and Massachusetts. The expansion comes after years of continuous, nationwide growth for the company and will be led by Mike LaFeve, Northeast Region Business Development Director. LaFeve reports to Trevor Benitone, Vice President of Business Development.

Upping the Ante in the Hospitality Industry; How Hotels Can Strive for Higher Ratings

Industry Insights
Hotel ratings are something that most travelers research prior to planning a trip. When on vacation, many are looking for a comfortable stay, ranging from the basic amenities to a luxurious getaway. So, what exactly constitutes a hotel's rating? Look no further than AAA's Diamond Rated properties for the criteria to fit the bill.

Companies Updating Their Sexual Harassment Policies

Industry Insights
Workplace sexual harassment has been making headlines nationwide, with high-profile individuals in entertainment, media and other industries losing their jobs over accusations of misconduct. In recent months, companies have been taking a closer look at their harassment policies and updating them where necessary.

It Starts With HR: How to Create a Diversity Initiative

Industry Insights
Diversity and inclusion programs used to be considered hallmarks of a progressive workplace—an added benefit to a new age office. But now, with sexual harassment and equal representation claims coming to light well into the new year, HR departments are placing a heavier emphasis on the value assigned to demographics.

Artificial intelligence can never replace recruiters

Industry Insights
Recently, we have seen articles with so-called “experts” claiming that recruiters are in danger of being replaced by artificial intelligence (AI).

End of Year Compliance Check-up

Industry Insights
We’ve assembled the following list to provide an overview of all the updates and changes that will go into effect next year.

Adams Keegan expands in Nashville market with new hire, office

Company News
MEMPHIS, Tenn., Dec. 12, 2017 -- Adams Keegan, a national managed HR services company, today announced it has hired client service associate Kelsey Foster, and expanded its physical office space in Nashville. The appointment comes after Adams Keegan's announcement of officially operating in the area earlier in 2017, as well as the development of a performance management tool last month.

Adams Keegan launches new performance management tool, redesigned website

Company News
MEMPHIS, Tenn., Nov. 29, 2017 -- Adams Keegan, a national managed HR services company, today announced the launch of a new performance management tool, available to clients via its proprietary Efficenter® platform. The performance management tool was developed to meet the needs of Adams Keegan's larger clients and provides companies with a dedicated, customizable space for employee reviews and performance tracking.

How Does Compliance Benefit You?

Industry Insights
Although compliance with HR and administrative guidelines is crucial, there are two important benefits you shouldn’t overlook—and one that might surprise you.